Privacy Policy
MBlack Rentals LLC ("MBlack," "we," "us") rents black SUVs to professional rideshare drivers in the Dallas–Fort Worth metro. This policy explains what personal information we collect, why we collect it, who we share it with, and how long we keep it. It covers www.mblackrentals.com, our online booking and inquiry forms, our website chat assistant, and the MBlack driver portal.
If you have a question about anything here, email info@mblackrentals.com or call 469-999-8701.
1. Who we are
MBlack Rentals LLC
15305 Dallas Pkwy, Addison, TX 75001
info@mblackrentals.com · 469-999-8701
We are the business responsible for the personal information described in this policy.
2. What we collect
When you contact us or ask about a rental
- First and last name, phone number, email address
- Your current Uber Black status (active driver, in the approval process, or planning to apply)
- The rental term and vehicle you're interested in
- Anything you type into a message or chat box
When you apply for a rental
To rent a vehicle you must qualify, and qualifying requires documents. We collect:
- A copy or photo of your valid Texas driver's license, and your license number and issuing state
- A copy or photo of your active personal auto insurance ID card
- Your home address, and the address where the vehicle will be garaged
- Your date of birth or age, to confirm the 25-and-over minimum
Our inquiry form lets you attach your license and insurance card up front, but this is optional at the inquiry stage. Those documents are only required once a rental is being finalized.
While you are renting from us
- Vehicle location and telematics data. Our vehicles carry GPS and telematics equipment. While a vehicle is rented to you, we can access its location, mileage and related operating data. Your signed rental agreement covers this, and it is described in more detail in Section 4 below.
- Odometer readings, vehicle condition reports, and inspection photographs taken at pickup and at return
- Rental history, payment status, tolls, citations, damage and fee records
- An inventory of any personal property left in a vehicle at return
- Your electronic signature, and the date, time and device information recorded when you sign a rental agreement or acknowledge a notice
- Emails, texts and call notes exchanged with our office
Automatically, when you use our website
- IP address, browser type, device type, referring page, and the pages you view
- Cookies and similar technologies, described in Section 6
- When you submit an application through our driver portal, a scrambled, one-way code made from your IP address and email address, kept for one day only so we can stop spam and repeat submissions. We cannot turn it back into your address.
- When you agree to sign electronically or sign a rental agreement in our driver portal, your IP address, browser and device details, the time, the version of the agreement and a digital fingerprint of the signed document, kept with your rental agreement as proof of signing
What we do not collect
- We do not collect Social Security numbers.
- We do not pull credit reports or driving records. We rely on Uber's own background screening as our check.
- We do not handle your card number. Payments are processed by Square, or by Stripe when you pay inside our driver portal. Card details go to them, not to us.
- We do not knowingly collect information from anyone under 18. Our renters must be at least 25.
3. Why we collect it
| Purpose | What it covers |
|---|---|
| Responding to you | Returning your call or email, answering questions, and scheduling a phone consultation. We quote rates on a call, not online. |
| Deciding whether you qualify | Confirming your license is valid and unrestricted, that you carry active personal auto insurance, that you meet the age minimum, and that the vehicle will be garaged in Texas. |
| Insurance | Adding you to our commercial policy and issuing the Certificate of Insurance your rideshare platform requires. |
| Running the rental | Preparing and executing your rental agreement, invoicing, recording payments, tracking mileage against your contract cap, and documenting vehicle condition. |
| Protecting the vehicle | Locating a vehicle that is overdue, reported stolen, or being operated outside the terms of the agreement. |
| Legal and financial obligations | Tax and accounting records, responding to law enforcement or a court, handling insurance claims, tolls and citations, and collecting unpaid amounts. |
| Improving the site | Understanding which pages get traffic so we can fix what isn't working. |
4. GPS and telematics — read this section
Our vehicles are equipped with GPS and telematics. We want this to be plainly stated rather than buried.
- We access location and operating data for vehicles we own, during the period they are rented. We do not track you personally, and we have no access to you once the vehicle is returned.
- We use it to locate a vehicle that is overdue, unaccounted for, or reported stolen; to verify mileage against your contract's mileage cap; and as evidence in a dispute over the condition, use or return of a vehicle.
- Your rental agreement contains your consent to this and states that the data may be treated as conclusive evidence in a dispute. If that is not acceptable to you, do not sign the agreement.
- We do not sell location data, and we do not share it for advertising.
5. Who we share it with
We do not sell your personal information, and we never have. We do not share it for targeted advertising, and we do not use it for automated profiling that produces legal or similarly significant effects.
We share what is necessary, with the following categories of recipients:
| Who | What they get, and why |
|---|---|
| Squarespace | Hosts our website and receives whatever you submit through a form on it. |
| Square | Processes appointments, invoices and payments. Square receives your name, contact details and payment information under its own privacy policy. |
| Supabase | Stores the records in our driver portal — your application, account, rental, documents, signatures and messages — on servers in the United States, and handles portal sign-in. |
| Hostinger | Hosts the driver portal application. Your portal activity passes through its servers. |
| Resend | Delivers the emails our driver portal sends you, such as sign-in messages, your signed agreement, receipts and notices. It receives your name, email address and the message. |
| Stripe | Processes card payments you choose to make in the driver portal. You enter your card on Stripe's own page; Stripe receives your name, email, card and payment details under its own privacy policy. We never see your full card number. |
| Cloudflare | If we turn on its bot check on our driver application form, Cloudflare receives technical information about your browser and IP address to confirm you are a real person. |
| Our documents, spreadsheets and email, and our original driver portal, run on Google Workspace and Google Apps Script. Google also provides the reCAPTCHA spam protection on our forms, and the AI model behind our website chat assistant — what you type into the chat window is sent to Google to generate a reply. | |
| Our insurance carrier and agent | Receives driver details required to add you to the commercial policy and to issue your Certificate of Insurance, and to handle any claim. |
| Your rideshare platform | Receives your Certificate of Insurance when you or we submit it for vehicle approval. This happens at your direction. |
| Toll authorities, courts and law enforcement | Receive driver identification where a toll, citation, subpoena, court order or law enforcement request relates to a vehicle you rented. |
| Attorneys, collection agents and courts | Receive rental, payment, telematics and inspection records where we are pursuing unpaid amounts or recovering a vehicle, or defending a claim. |
| Our accountant | Receives transaction records for tax and bookkeeping. |
| A buyer of the business | If MBlack is sold or merged, customer records would transfer as part of that transaction. |
6. Cookies and website analytics
Our website sets a small number of cookies. We do not run advertising pixels, we do not run retargeting, and we do not use Google Analytics or Meta tracking.
| Cookie | Set by | Purpose | Type |
|---|---|---|---|
crumb | Squarespace | Security token that prevents forged form submissions | Strictly necessary |
ss_cvr | Squarespace | Counts unique visitors so we can see site traffic | Analytics |
ss_cvt | Squarespace | Tracks the length of a visit | Analytics |
| Google reCAPTCHA | Distinguishes real visitors from bots on our forms | Strictly necessary | |
sb-…-auth-token | MBlack driver portal (Supabase) | Keeps you signed in to the driver portal. Only set when you sign in. | Strictly necessary |
Our chat assistant runs on our own systems, not a third-party chat platform. It stores a short session identifier in your browser's session storage so a conversation stays connected while you're on the page — that identifier is deleted when you close the tab, and it is not a cookie. What you type is sent to Google's AI service to generate a reply, and if you leave your name and number in the chat we keep it as an inquiry under Section 7.
Squarespace maintains a full list of the cookies its platform can set at support.squarespace.com.
You can block or delete cookies in your browser settings. Blocking the strictly necessary cookies above will stop our forms from working.
7. How long we keep it
| Record | Retention |
|---|---|
| Inquiries that never became a rental | 24 months from your last contact with us, then deleted |
| Applications we declined | 90 days after our decision, then deleted |
| Executed rental agreements, and the license, insurance and inspection records tied to them | 4 years after the rental ends — the period during which a written contract can be enforced in Texas |
| Payment and tax records | 7 years, as our accountant requires |
| Vehicle telematics data | Retained while the vehicle is rented and for 12 months after return, unless it is part of an open dispute, claim or collection matter, in which case it is kept until that matter closes |
| Chat transcripts and website analytics | 24 months |
| Personal property left in a returned vehicle | Held 30 days, as stated in your rental agreement |
Where a record is subject to an active claim, dispute, audit or legal hold, we keep it until that concludes.
8. How we protect it
We limit access to customer records to the owner-operator and the authorized representative of the business. Our systems sit behind password-protected, access-controlled Google, Square, Squarespace, Supabase and Stripe accounts. Our driver portal requires you to sign in — with a one-time code or link sent to your email address, or a password — before it shows you anything, and each driver can see only their own records.
No system is perfectly secure and we will not claim otherwise. If we discover a breach affecting your sensitive personal information, we will notify you as required by Texas law — without unreasonable delay and no later than 60 days after we determine a breach occurred — and we will notify the Texas Attorney General where the law requires it.
9. Your choices and your rights
Whether or not a privacy statute applies to a business our size, we will honor these requests from any customer:
- Access — ask what personal information we hold about you
- Correct — have inaccurate information fixed
- Delete — ask us to delete your information, subject to the retention periods in Section 7 and to records we are required to keep
- Copy — receive a portable copy of what you gave us
- Opt out — of sale or targeted advertising. There is nothing to opt out of today, because we do neither.
Email info@mblackrentals.com with the subject line Privacy Request. We will verify that the request is really coming from you — usually by confirming details already in your rental file — and respond within 45 days. If we decline a request, we will tell you why, and you may reply to appeal that decision.
You cannot opt out of telematics on a vehicle you are renting, or of our keeping your rental agreement and the documents that support it. Those are conditions of renting, not marketing preferences. You can decline to rent.
To stop marketing emails or texts, reply STOP or use the unsubscribe link. We will still send you messages about an active rental — invoices, notices and return reminders are part of the agreement, not marketing.
10. Calls and text messages
When you give us your mobile number — on a form, on a call, in the chat, or by texting us — you agree that MBlack may call and text you at that number about your inquiry, your application and your rental. These are messages from our team about your business with us, not automated marketing blasts.
- Message frequency varies with your inquiry or rental.
- Message and data rates may apply.
- Reply STOP to stop text messages at any time. Reply HELP for help, or call 469-999-8701.
- If you would rather not receive texts, tell us and we will use email and phone calls instead. During an active rental, notices may still be sent by any method your rental agreement allows.
- We do not sell or share your mobile number or your text-messaging consent with third parties or affiliates for their marketing or promotional purposes.
- Wireless carriers are not liable for delayed or undelivered messages.
11. Where your information is held
MBlack operates only in Texas and serves the Dallas–Fort Worth metro. Our records are stored in the United States on our vendors' systems. We do not offer our services in the European Economic Area or the United Kingdom, and we do not transfer personal information there. If you are contacting us from outside the United States, understand that your information will be processed in the United States.
12. Other websites
Booking a consultation takes you to Square, and applying takes you into our driver portal. Links to Uber, our insurance carrier or other third parties lead to sites we do not control. This policy does not cover them; read theirs.
13. Changes to this policy
If we change this policy we will update the date at the top of this page. If a change materially affects how we use information we already hold about you, we will email active customers before it takes effect.
14. Contact us
MBlack Rentals LLC
15305 Dallas Pkwy, Addison, TX 75001
info@mblackrentals.com
469-999-8701
Hours: 9:00 AM – 6:00 PM, seven days a week